Team- & Projektleitung Tech Services (m/w/d)
Core
Leading and steering IT infrastructure projects and operations for the EMEA region, including networks, servers, cloud services, and collaboration solutions.
Role type
Senior IT Infrastructure Project & Operations Manager
Builds
IT infrastructure services and projects for the Satisloh Group EMEA region
Domain
IT Infrastructure & Operations
Deliverable
infrastructure
Required skills
IT infrastructure project management, team leadership, budget planning, incident and service management, IT security standards, license management, hardware/software procurement, process development
Preferred skills
M365 collaboration solutions, VMWare virtualization, TCP/IP networks, LAN/WAN, switches, routers, telephony solutions, cybersecurity instruments
Technologies
M365, VMWare, TCP/IP, LAN, WAN, Switches, Routers
Responsibilities
Lead and steer IT infrastructure projects in collaboration with international teams; Manage and continuously develop IT infrastructure operations; Lead and develop the IT infrastructure team including coaching and talent management; Plan, monitor, and optimize the IT infrastructure budget; Ensure smooth IT operations through incident and service management; Ensure compliance with IT security and information security standards; Define, monitor, and continuously improve Service Levels (SLAs), KPIs, and quality standards; Manage license management and procurement of IT hardware, software, and services; Develop and implement standards, processes, and best practices for a robust IT landscape
Seniority
Senior, hands-on IC with leadership responsibilities