Senior Technical Program Manager
Core
Act as Crisis Manager for complex, high-severity security incidents, coordinating response teams and driving delivery of actionable protection guidance to customers.
Role type
Senior Technical Program Manager (Security Incident Response)
Builds
Incident response processes, tools, and customer-facing security guidance
Domain
Cybersecurity / Security Operations
Deliverable
production ML models
Required skills
Incident response leadership, cross-team orchestration, program definition and metrics, project management, AI/automation development, post-incident review leadership, technical advisory, mentorship
Preferred skills
Experience with threat intelligence, threat hunting, or security research workflows
Technologies
AI agents, automation tools
Responsibilities
Coordinate response teams for high-severity security incidents, define program goals and performance metrics, build relationships across security research and engineering teams, track and communicate end-to-end schedules for multiple workstreams, partner with engineering on incident response tooling, manage quality standards and validation gates for customer guidance, lead post-incident reviews, drive supportability experience through runbooks and playbooks, mentor newer Crisis Managers and program managers
Seniority
Senior, hands-on IC
