Principal Customer Solution Engineer
Core
Design and implement technical solutions to modernize device management and resolve install base health challenges for enterprise customers.
Role type
Principal Customer Solution Engineer
Builds
Device management solutions and Windows Commercial Acceleration Engine strategies
Domain
Enterprise IT / Device Management / Windows Engineering
Required skills
C, C++, C#, Java, JavaScript, Python, security, privacy, maintainability, supportability, distributed team management, complex environment diagnosis, root cause analysis, scalable engineering practices, data synthesis, cross-functional collaboration
Preferred skills
N/A
Technologies
C, C++, C#, Java, JavaScript, Python
Responsibilities
Design and implement solutions with customers to resolve device management issues; Build partnerships with Windows engineering teams, specialists, support organizations, and field leadership; Contribute to the evolution of the Windows Commercial Acceleration Engine strategy; Troubleshoot complex device-management issues using data, logs, and telemetry; Collaborate across teams to drive technical issues from discovery through resolution.
Seniority
Principal, strategy & mentorship
