Principal Technical Program Manager
Core
Own cross-organizational programs to improve customer experience, deployment readiness, and adoption by defining strategy, scope, and success measures.
Role type
Principal Technical Program Manager
Builds
Cross-functional programs involving engineering, field, support, and business stakeholders
Domain
Enterprise software, cloud infrastructure, and government agency support
Required skills
Strategic program definition, cross-functional leadership, risk management, data analysis (SQL, telemetry), stakeholder alignment, technical fluency (cloud, security), process optimization, executive communication
Preferred skills
Experience with Azure, Power BI, Jira, Confluence, modernization, platform integration
Technologies
Azure, SQL, Power BI, Excel, Azure DevOps, Jira, Confluence
Responsibilities
Define strategy, scope, and roadmaps for cross-organizational programs; Lead delivery across engineering, field, support, and business stakeholders; Translate customer needs into actionable problem statements and acceptance criteria; Establish clear ownership, manage risks and dependencies; Build trusted decision systems using operational data; Create scalable operating mechanisms and repeatable processes; Lead through influence to resolve conflicting priorities and coach peers
Seniority
Principal, strategy & mentorship