Datacenter Regional Operations Specialist - Rapid Response
Core
Deploy and maintain physical datacenter hardware, manage project delivery, and troubleshoot infrastructure issues to ensure uptime and SLA compliance.
Role type
Senior IC datacenter operations specialist (rapid response)
Builds
Physical datacenter infrastructure (servers, networking, storage, power, cooling)
Domain
Datacenter operations / IT Infrastructure
Required skills
Physical hardware installation and troubleshooting, project planning and delivery, cable management, inventory control, safety compliance, diagnostic testing, equipment staging and shutdowns, ticket management, root cause analysis, documentation, stakeholder communication
Preferred skills
Experience with CE infrastructure (UPS, Generators, AHU), process improvement, training technicians, cross-functional collaboration
Technologies
Servers, SANs, Networking equipment, Pallet jacks, Hard drives, SSDs, Checklists, Standard protocols
Responsibilities
Support deployment of on-site datacenter physical hardware; Create and manage end-to-end project plans; Install, replace, and troubleshoot cables and hardware; Perform startups and shutdowns of racks and components; Complete ticketed tasks to replace faulty components; Maintain accurate documentation of deliveries; Perform regular audits of datacenter equipment; Handle destruction of data-bearing devices; Execute safety programs and compliance assessments; Identify risks and communicate to stakeholders; Gather feedback on lessons learned and process improvements; Train other technicians on the job.
Seniority
Senior, hands-on IC
