Principal Technical Program Manager
Core
Engage directly with enterprise customers to understand needs and workflows, translate feedback into product improvements, and coordinate Copilot growth initiatives across Word, Excel, and PowerPoint.
Role type
Principal Technical Program Manager (Generative AI & Product Growth)
Builds
Copilot growth initiatives and product improvements for Word, Excel, and PowerPoint
Domain
Generative AI, AI agents, enterprise productivity software
Deliverable
production ML models
Required skills
Customer engagement, cross-functional project management, risk management, executive communication, generative AI knowledge, AI agent orchestration, experimentation platforms, telemetry analysis, data fluency
Preferred skills
Product-led growth experience, AI evaluation frameworks, human-in-the-loop systems, autonomous workflows
Technologies
Generative AI, AI agents, experimentation platforms, telemetry systems
Responsibilities
Engage with customers to understand needs and adoption barriers, coordinate growth initiatives across WXP products, manage risks and dependencies, provide executive updates, collaborate with engineering and data science teams, analyze telemetry and evaluation data
Seniority
Principal, hands-on IC with strategic oversight
