Senior Technical Support Engineer
Core
Investigate and resolve complex customer security incidents, perform security triage, and implement incident response capabilities for enterprise environments.
Role type
Senior IC security incident response engineer
Builds
Incident response runbooks, containment strategies, and threat analysis reports
Domain
Cybersecurity, Cloud Security, Network Security
Required skills
Security incident response, Threat analytics, Malware analysis, Root cause analysis, Network security administration, Systems administration, Cloud security, Identity management, Automation scripting
Preferred skills
Customer-facing support experience, Kusto Query Language, Multi-cloud migration experience
Technologies
Windows Server, Windows Client, Active Directory, Azure, PowerShell, Python, Java, Cloud providers
Responsibilities
Analyze incident data from threat analytics tools, Perform security triage on endpoint, server, and network infrastructure, Investigate root cause of complex security incidents, Develop and implement incident response runbooks, Collaborate with Security and Threat Intelligence teams, Participate in on-call rotation for immediate containment
Seniority
Senior, hands-on IC
