Senior Software Engineer
Core
Lead forward-deployed customer engagements to diagnose Windows deployment, management, and security issues, and implement technical resolutions for strategic enterprise customers.
Role type
Senior IC field software engineer (Windows enterprise solutions)
Builds
Technical prototypes, automation, tools, scripts, utilities, and implementation approaches for customer environments
Domain
Enterprise Windows environments, device management, OS updates, application management, security
Required skills
C, C++, C#, Java, JavaScript, Python, Windows deployment, device management, OS update management, application management, performance tuning, reliability engineering, security, troubleshooting, automation, scripting, root cause analysis, customer empathy, cross-functional collaboration
Preferred skills
Experience in Forward Deployed Engineering, technical consulting, solutions architecture, or escalation engineering
Technologies
Windows, Intune, C, C++, C#, Java, JavaScript, Python
Responsibilities
Embed with strategic enterprise customers to understand business priorities and diagnose complex technical issues; Establish technical problem statements, baselines, and remediation plans; Design and implement solutions including prototypes and automation; Collaborate with product engineering teams to drive fixes and telemetry enhancements; Validate solutions in customer environments to demonstrate measurable improvements; Represent customer needs in product planning and influence engineering priorities
Seniority
Senior, hands-on IC
