Senior Data Center IT Support Technician (Night Shift)
Core
Hands-on IT support technician responsible for hardware installation, troubleshooting, diagnostics, and decommissioning in a 24/7 datacenter environment.
Role type
Senior IC data center IT support technician
Builds
IT datacenter technology and equipment (racks, hard drives, switches, storage)
Domain
Data Center Operations / IT Infrastructure
Required skills
hardware troubleshooting, cabling infrastructure, server and storage equipment, hardware installation, diagnostics, ticket management, quality control, safety compliance, ladder/stairs climbing, lifting
Preferred skills
process improvement, mentoring less experienced technicians, cross-functional partnership
Technologies
network equipment, server equipment, storage equipment, cabling infrastructure
Responsibilities
Prepare, stage, set up, and perform basic startups and shutdowns for hardware; troubleshoot, replace, and decommission IT datacenter technology; verify compliance for data-bearing device destruction; provide guidance to less experienced technicians; complete assigned tickets efficiently; participate in proactive safety observation reporting; coordinate task assignment on a temporary basis.
Seniority
Senior, hands-on IC
