CareerPlan

Director AI Operations

United States, Washington, RedmondFull-time2026-10-15 → 2026-11-10

Core

Build the intelligence layer for AI investments, ensure platform reliability and trust, and drive first-party AI innovation (agents, prompts) to enable legal workflows.

Role type

Director AI Operations (Strategy & Hands-on IC)

Builds

AI agents, Scout capability, Copilot, and reusable prompt assets for legal professionals.

Domain

Legal Technology / AI Operations

Deliverable

production ML models | product features

Required skills

AI agent and prompt development, production support and incident response, data end-to-end analysis, legal operations expertise, training design for professional users, Power Platform (Power BI, low-code), experience with AI legal tools (Harvey, Copilot).

Preferred skills

Legal degree or practicing attorney experience, experience in regulated/professional-services environments.

Technologies

Power Platform, Power BI, Harvey, Copilot

Responsibilities

Turn platform data into adoption and health views for leadership; partner with engineering to maintain platform reliability; create AI agents and prompts for new business scenarios; reimagine legal workflows with attorneys; design and deliver training for legal professionals.

Seniority

Director, strategy & mentorship