Senior Service Engineer
Core
Design and implement scalable workflows, tooling, and automation to improve Azure service lifecycle management, incident response, and operational reliability.
Role type
Senior IC service engineer (cloud operations)
Builds
Scalable automation, telemetry dashboards, alerting systems, and lifecycle playbooks for Azure services
Domain
Cloud infrastructure (Azure) and distributed systems operations
Required skills
Cloud architecture, incident management, root-cause analysis, automation scripting, data analysis, API integration, system design, reliability engineering, cross-functional collaboration
Preferred skills
AI-assisted engineering techniques, advanced telemetry design, mentorship
Technologies
Azure, distributed systems, scripting, APIs, automation tools, telemetry platforms
Responsibilities
Design and implement scalable workflows and automation for service lifecycle events; Create and improve telemetry, health indicators, and dashboards to expose risk; Respond to complex service lifecycle events during on-call rotation; Partner with engineering and business stakeholders to define standards and drive adoption; Mentor engineers and develop reusable guidance for incident response
Seniority
Senior, hands-on IC