Technical Program Manager
Core
Own program execution for AI-enabled Digital Asset review capabilities, including agent performance monitoring, issue triage, quality improvement planning, and readiness for launch and post-launch operations.
Role type
Senior Technical Program Manager (AI & Compliance)
Builds
AI-enabled Digital Asset review capabilities and automation workflows
Domain
Financial Services / AI & Compliance
Deliverable
production ML models
Required skills
Cross-functional program management, AI agent performance monitoring, risk signal translation, data-informed prioritization, experimentation planning, stakeholder communication, compliance automation, proof-of-concept development, operational metrics analysis, workflow tooling management
Preferred skills
Machine learning evaluation, Responsible AI alignment, change management, backlog management
Technologies
Power BI, Excel, Power Automate, Azure DevOps
Responsibilities
Define and maintain success criteria, KPIs, and operational metrics for AI agent coverage and quality; Partner with risk experts to translate policy changes into business requirements and backlog items; Coordinate cross-functional work across engineering, risk, compliance, and vendor teams; Analyze review outcomes and agent performance trends to recommend improvements; Develop experimentation, testing, and rollout plans for agent enhancements; Create documentation and narratives explaining agent performance and business impact.
Seniority
Senior, hands-on IC
