Hardware Serviceability Engineer
Core
Drive hardware serviceability design, verification, and documentation for AI systems and server infrastructure through teardowns, tooling analysis, and supplier management.
Role type
Senior IC hardware serviceability engineer
Builds
Serviceable hardware prototypes, mechanical mock-ups, and production-ready server racks
Domain
Datacenter infrastructure, AI systems, liquid cooling
Required skills
hardware teardowns, FRU determination, CAD serviceability validation, supplier scorecard management, change control (ECO/ECN/ADO), post-mortem analysis, service manual authoring, liquid cooling infrastructure knowledge, cloud fleet telemetry, IT system diagnostics
Preferred skills
hyperscale cloud fleet systems experience, datacenter operations experience, site service engineering experience
Technologies
ADO, CAD, liquid cooling infrastructure
Responsibilities
Lead serviceability design with hardware teardowns and tool list creation; Mentor EE/ME/Thermal engineers on FRU boundaries; Author and update service collateral including manuals and spares BOMs; Own supplier scorecard KPIs and drive prototype delivery; Maintain change control hygiene and version serviceability artifacts; Drive post-mortems and roll improvements into standards.
Seniority
Senior, hands-on IC
