Circular Center Program Manager
Core
Manage end-to-end service quality, safety, and security for physical IT infrastructure and critical environment systems to ensure minimal disruption to clients.
Role type
Senior IC facility operations manager (physical IT infrastructure)
Builds
Reliable uptime for server rooms, data centers, and critical power/cooling systems
Domain
Data Center Operations / Physical IT Infrastructure
Required skills
budget management, incident troubleshooting, SLA/OLA adherence, risk mitigation, client relationship management, schedule coordination, safety compliance, maintenance planning
Preferred skills
experience with UPS, generators, AHU, structured cabling, capacity planning
Technologies
UPS, Generators, AHU, Servers, SANs, Networking, DC Rack/Enclosures, structured cabling
Responsibilities
Monitor and troubleshoot service incidents to meet SLA/OLAs, coordinate maintenance schedules to minimize risk, manage client expectations and relationships, ensure adherence to safety and security policies, report security issues immediately, plan for potential customer impacts like lockdowns
Seniority
Mid-level, hands-on IC
