Senior DC IT Support Technician
Core
Providing senior-level IT support and physical infrastructure maintenance within a data center environment, focusing on hardware troubleshooting, component replacement, and device management.
Role type
Senior Data Center IT Support Technician
Builds
Physical data center infrastructure including servers, network devices, and storage systems
Domain
Data Center Operations / IT Hardware Support
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, component replacement, cable installation, rack/stack installation, inventory management, RMA processing, power cycling, storage media handling, heavy-load equipment operation, safety compliance
Preferred skills
Technical College degree in Computer Science, Math, Telecommunications, or equivalent experience
Technologies
Servers, NetDevices, SANs, Windows Server OS
Responsibilities
Perform power cycles, swap out failed components, handle storage media, troubleshoot hardware issues, install cables and rack/stack hardware, manage SAW inventory and lifecycle, assist with asset management shipping/receiving, provide user guidance on repair issues, escalate complex problems
Seniority
Senior, hands-on IC
