Senior Data Center Technician
Core
Installing, troubleshooting, replacing, and decommissioning IT datacenter technology including network, server, and storage equipment while ensuring security compliance and operational continuity.
Role type
Senior Data Center Technician (hands-on IC)
Builds
IT infrastructure components (racks, switches, servers, storage) and secure data-bearing device destruction workflows
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
hardware diagnostics, troubleshooting, component replacement, security protocol compliance, DBD destruction management, ladder/stairs navigation, physical lifting, shift handover coordination
Preferred skills
process improvement feedback, cross-functional stakeholder partnership, safety observation reporting
Technologies
network equipment, server hardware, storage systems, hard drives, solid-state drives, flash cards
Responsibilities
Perform diagnostics and replace faulty components in network, storage, or server equipment; process and destroy data-bearing devices (DBDs) per security protocols; prepare, stage, and perform hardware startups/shutdowns; assist less experienced technicians and escalate complex tickets; participate in daily safety briefings and proactive safety observation reporting; complete assigned tickets efficiently per KPIs.
Seniority
Senior, hands-on IC
