Senior Product Manager and Principal Product Manager (Multiple Positions) - D365 Contact Center
Core
Lead product strategy and adoption for Copilot Studio, an agentic platform for conversational AI and enterprise productivity.
Role type
Senior/Principal Product Manager (Agentic AI & Enterprise Productivity)
Builds
Copilot Studio (agentic conversational AI platform)
Domain
Enterprise Software, Generative AI, Conversational AI
Deliverable
production ML models | product features
Required skills
Agentic solution design, Generative AI & LLM expertise, Product market fit strategy, Customer churn reduction, Competitive disruption, Stakeholder influence, Team coaching, Ambiguity navigation, Knowledge scaling
Preferred skills
Experience with quality evaluation frameworks for AI, C-level stakeholder management, Low-code app maker collaboration
Technologies
Copilot Studio, Agentic platforms, LLMs
Responsibilities
Drive adoption of Copilot Studio among enterprise customers, Engage with technical teams on AI constraints and blockers, Coach product managers to achieve business goals, Lead competitive evaluation of the AI ecosystem, Disrupt markets by taking the place of established competing products, Improve product metrics to grow customer base and usage
