Data Center Technician
Core
Troubleshoot and resolve IT infrastructure incidents in a data center environment to ensure rapid problem resolution and maintain service levels.
Role type
Junior to Mid-level Data Center Technician
Builds
Stable IT infrastructure and reliable service delivery for internal or client-facing operations
Domain
Data Center Operations / IT Infrastructure Support
Deliverable
client delivery
Required skills
Hardware troubleshooting, basic networking, structured cabling, safety compliance, ticket management, equipment handling
Preferred skills
CompTIA A+, Server+, Network+, Basic Structured Cabling (BSC) certifications
Technologies
Servers, networking equipment, cabling tools, data center racks
Responsibilities
Escalate incidents to senior technicians for resolution, participate in daily safety briefings, handle assigned tickets within KPIs and SLAs, adhere to safety procedures and data management policies, maintain a positive team environment through knowledge sharing
Seniority
Entry-level to Junior, hands-on IC
