Senior Cybersecurity Incident Coordinator
Core
Coordinate customer engagements and concurrent operational workstreams for cybersecurity incident response, aligning stakeholders and enabling technical specialists to deliver effective outcomes.
Role type
Senior IC cybersecurity incident coordinator (operational management)
Builds
Incident response outcomes for enterprise customers
Domain
Cybersecurity operations / Incident management
Deliverable
client delivery
Required skills
stakeholder alignment, capacity planning, multi-workstream coordination, escalation management, operational workflow design, risk tracking, follow-the-sun handovers, technical fluency in enterprise cybersecurity environments, evidence preservation coordination, process improvement
Preferred skills
NIST CSF, MITRE ATT&CK, ISO 27001 familiarity, project management methodologies, mentoring, resilience
Technologies
NIST CSF, MITRE ATT&CK, ISO 27001
Responsibilities
Coordinate intake and pre-engagement scoping with customers and technical leads; manage engagement staffing and capacity; maintain escalation pathways and track progress; lead daily/weekly operational standups and status reporting; partner with technical leads to translate investigation findings into customer updates; collaborate with internal teams to remove delivery blockers; maintain and improve incident management procedures.
Seniority
Senior, hands-on IC
