Datacenter Business Operations Program Manager
Core
Owns end-to-end project execution for datacenter initiatives from intake through close-out, managing projects in live production environments to ensure service quality and minimal client disruption.
Role type
Senior IC Datacenter Business Operations Program Manager
Builds
Datacenter modernization, remediation, and infrastructure projects
Domain
Datacenter operations and physical IT infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Project execution, stakeholder management, risk mitigation, cost tracking, SLA/OLA management, change management compliance, vendor/integrator coordination, troubleshooting, safety/security compliance
Preferred skills
None stated
Technologies
None stated
Responsibilities
Build and manage project plans, schedules, and milestones across parallel workstreams; Execute projects inside live production datacenters adhering to safety and security standards; Act as the single coordination point between Operations, Engineering, Construction, and vendors; Manage stakeholder expectations and resolve conflicts; Identify and mitigate operational risks; Perform troubleshooting for service incidents and escalate to meet SLAs; Track project costs and resource utilization to stay within budget.
Seniority
Senior, hands-on IC