Senior Data Center Technician
Core
On-site data center technician responsible for physical hardware maintenance, component replacement, cable/rack installations, and inventory management of SAW devices and IT infrastructure.
Role type
Senior Data Center Technician (Hardware & Infrastructure)
Builds
Physical data center infrastructure including servers, network devices, SANs, and storage media.
Domain
Data Center Operations / IT Hardware Infrastructure
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, component replacement, cable installation, rack stacking, inventory management, RMA processing, power cycling, heavy-load equipment operation, ITIL v4 framework knowledge, identity management, documentation frameworks, MSFT automation tools, SharePoint design, Power BI creation, safety program execution.
Preferred skills
ITIL v4 certification, sustainable solution development.
Technologies
Windows Server OS, MSFT automation tools, SharePoint, Power BI, SANs, NetDevices.
Responsibilities
Perform power cycles, swap out failed components, handle storage media, execute cable and hardware rack/stack installations, test and troubleshoot hardware, manage SAW device inventory and lifecycle, assist with asset management shipping/receiving, provide user guidance on SAW repairs, escalate complex issues.
Seniority
Senior, hands-on IC