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Senior Hardware Serviceability Engineer

United States, Washington, Redmond💼 Full-time🗓 2026-09-10 → 2026-09-25

Core

Lead serviceability design and verification for hardware products, ensuring tool-less or standard-tool access and defining FRU boundaries through teardowns and partner assessments.

Role type

Senior Hardware Serviceability Engineer

Builds

Hardware prototypes, mechanical mock-ups, and serviceable product designs for IT infrastructure and AI systems.

Domain

IT Infrastructure / Server Hardware / AI Systems

Deliverable

production ML models | product features

Required skills

Hardware teardown analysis, FRU determination, serviceability verification, supplier scorecard management, change control (ECO/ECN/ADO), post-mortem analysis, service collateral authoring, NPI program management

Preferred skills

Cloud fleet management, telemetry, diagnostic and troubleshooting of IT systems, liquid cooling infrastructure knowledge

Technologies

ADO, CAD, L10/L11 builds

Responsibilities

Drive isolation of DFS and DFI requirements via partner-assessment checklists; Lead serviceability design with hardware teardowns and FRU determination; Mentor EE/ME/Thermal engineers on FRU boundaries; Author and update service collateral (manuals, BOMs, labels); Own supplier scorecard KPIs; Maintain change control hygiene; Drive post-mortems and roll improvements into standards.

Seniority

Senior, hands-on IC

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