Senior Service Engineer - Ads Platform
Core
Guide globally distributed teams, design AI-assisted automation solutions, and own service KPIs to accelerate diagnosis and improve efficiency for the Ads Platform.
Role type
Senior Service Engineer (Ads Platform)
Builds
Agentic, AI-assisted, and automation solutions for diagnosis and service improvement
Domain
Advertising technology, cloud infrastructure, distributed systems
Deliverable
production ML models
Required skills
C#, Java, Python, TypeScript/JavaScript, SQL, Kusto Query Language, REST APIs, log analysis, metrics analysis, trace analysis, troubleshooting complex escalations, automation design, AI solution design
Preferred skills
Experience with feed-based campaigns, shopping products, Shopify, web technologies, backend logs, diagnostic automation
Responsibilities
Guide FTE and vendor teams on investigation standards, design AI-assisted automation solutions, troubleshoot feed-based campaigns and shopping products using logs and APIs, create diagnostic automation to reduce time to resolution, partner with Product and Engineering on systemic improvements
Seniority
Senior, hands-on IC
