Sr Technical Program Manager
Core
Manage the intake, triage, and resolution of regulatory inquiries across multiple domains, ensuring efficient routing and high-quality responses.
Role type
Senior Technical Program Manager (Regulatory)
Builds
End-to-end response quality, speed, and consistency for regulatory engagement teams.
Domain
Digital regulation (privacy, digital safety, accessibility, responsible AI)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Regulatory inquiry management, cross-functional project leadership, risk-based decision making, stakeholder influence, process improvement strategy, Dynamics CRM, technical program management, data analysis, product development, code reading/writing
Preferred skills
Expertise in privacy, digital safety, accessibility, responsible AI
Technologies
Dynamics CRM
Responsibilities
Monitor incoming volume of regulatory inquiries and ensure efficient triage and routing, Assign regulatory inquiries to engagement teams balancing workload and expertise, Identify project management for large, high-impact inquiries from intake through resolution, Develop and execute improvement plans for response quality and speed, Provide subject-matter guidance on regulatory handling and escalation paths, Implement strategies to improve collaboration across the regulatory ecosystem
