Process & Capabilities Senior Manager (Fulfilment & Logistics)
Core
Design and implement new capability solutions for the Fulfillment & Logistics (F&L) supply chain, driving standardization, efficiency, and world-class process flows.
Role type
Senior Individual Contributor (IC5) Process & Capabilities Manager
Builds
Optimized supply chain processes, systems, and service solutions for scale and customer loyalty
Domain
Fulfillment & Logistics / Supply Chain Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Supply chain solution design, process standardization, budget formulation, business case development, root cause analysis, continuous improvement (Six Sigma/Lean), complex program management, large-scale project leadership, critical thinking in ambiguous situations, ERP (SAP) and logistics systems (TMS/WMS) familiarity, high-tech/consumer electronics supply chain experience
Preferred skills
Outsourced operations management, stakeholder communication at all levels, persuasive presentation skills
Technologies
SAP, TMS, WMS
Responsibilities
Design and implement new capability solutions in the F&L supply chain; Drive standardization in processes and services to align with policies; Formulate budgets, business requirement documents, and business cases for F&L projects; Manage and execute performance metric goals and lead root cause analysis; Collaborate with Operations and Engineering teams to define and develop process/system solutions in outsourced environments; Propose changes or adjustments to plans to improve efficiency, quality, and technology
Seniority
Senior, hands-on IC
