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Launch Operations Manager

Costa Rica, San José, San José💼 Full-time🗓 2026-08-27 → 2026-09-25

Core

Own Product Master Data readiness for product and service launches, utilizing AI-enabled methods to improve data accuracy, validation, and operational execution.

Role type

Senior individual contributor Launch Operations Manager

Builds

Back-office operational data structures, rules, controls, and system execution steps for product launches

Domain

Enterprise back-office operations, Product Master Data, Launch Operations

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Product Master Data management, operational system migration, AI/automation application, operational rule design, data governance, exception management, system architecture understanding, stakeholder influence

Preferred skills

AI use case identification, change ambassadorship, process improvement, cross-functional leadership

Technologies

ERP, SAP, commerce systems, AI tools, automation platforms

Responsibilities

Translate business and technical requirements into operational data structures and rules; execute AI-driven quality controls for master data and launch configuration; lead operational system migration activities including data mapping and cutover planning; identify and implement AI use cases for repeatable operational work; create operational documentation including data standards and validation checklists; act as a change ambassador for AI-enabled practices across stakeholders.

Seniority

Senior, hands-on IC

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