Principal Technical Program Manager, Office of the CTO, US Commercial Industries
Core
Identify and drive strategic opportunities across products, platforms, and business functions to accelerate innovation and business impact.
Role type
Principal Technical Program Manager (Strategy & Execution)
Builds
Scalable solutions, operating models, and technical architectures for complex cross-functional initiatives.
Domain
US Commercial Industries (Financial, Insurance, Manufacturing, Healthcare, Retail)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic opportunity identification, cross-functional program leadership, business case development, risk management, tradeoff analysis, executive alignment, process optimization, governance model design, AI and automation integration, KPI monitoring, customer engagement, responsible AI advocacy, mentorship, trusted advisor capabilities, deep CXO relationship building, application lifecycle orchestration, complex architecture design, rapid technology adaptation.
Preferred skills
Experience in vertical industries (Financial, Insurance, Manufacturing, Consumer Goods, Healthcare/Life Sciences, Retail), cloud infrastructure trends, competing platform knowledge.
Technologies
AI, automation, telemetry, cloud infrastructure, enterprise security practices.
Responsibilities
Define program vision, priorities, success metrics, and roadmaps; lead business case development and risk management; design scalable solutions and operating models; drive execution of large cross-organizational programs; establish and optimize processes and governance models; partner across engineering, product, security, design, marketing, and field teams; monitor business performance through KPIs and telemetry; lead customer engagements and executive briefings; champion responsible AI, security, privacy, and compliance standards; mentor and coach program managers and cross-functional teams; serve as a trusted advisor to senior leadership.
Seniority
Principal, strategy & mentorship