Customer Experience Program Manager II
Core
Engage directly with enterprise customers to guide the future direction of the Windows 365 product roadmap and enable the scalable deployment ecosystem.
Role type
Senior IC product program manager (enterprise software)
Builds
Windows 365 product features and scalable deployment ecosystem
Domain
Enterprise cloud computing / Virtual Desktop Infrastructure
Deliverable
product features
Required skills
enterprise customer engagement, product roadmap influence, ecosystem enablement, stakeholder alignment, software development methodologies, product gap identification, customer advocacy
Preferred skills
direct experience working with customers (Business Decision Makers, CSOs, IT Leaders), proven track record driving prioritization of product improvements based on customer requirements
Technologies
Windows 365
Responsibilities
Work with engineering teams to guide product direction based on enterprise customer insights; train and enable the scalable deployment ecosystem; collaborate with internal partners to identify business and technical requirements; forge relationships with customers to communicate value proposition; advocate for customer needs to drive product improvements.
Seniority
Senior, hands-on IC
