Principal Software Engineering Manager - Dynamics Contact Center
Core
Lead a team of 12-15 engineers to build the next generation of AI-first enterprise applications, focusing on customer success, zero-trust security, and compliance.
Role type
Principal Software Engineering Manager
Builds
AI-first enterprise applications
Domain
Enterprise software, AI, Security
Deliverable
production ML models | product features
Required skills
People management, Product sense, Technical design, Software development lifecycle knowledge, AI product leadership, Zero-trust security implementation
Preferred skills
Fast-paced environment adaptability, Ambiguity navigation, Rapid change management
Technologies
C, C++, C#, Java, JavaScript, Python
Responsibilities
Guide teams through ambiguity and complexity, Translate product roadmap into outcomes, Resolve technical complexities, Account for design, implementation, schedule, quality, delivery, and support of services, Collaborate across groups to improve engineering practices
Seniority
Principal, hands-on leadership
