Principal Product Manager- M365 Core Copilot Infrastructure Team
Core
Drive platform reliability, operational excellence, and end-to-end service health for the M365 AI platform.
Role type
Principal Product Manager (Platform Infrastructure)
Builds
M365 AI platform services and infrastructure
Domain
Enterprise software, Cloud infrastructure, AI/ML platforms
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Platform reliability management, Operational excellence, Metrics definition, Cross-organizational leadership, Technical debt reduction, Data-driven decision making, Cloud services expertise, Distributed systems knowledge, Large-scale online services experience, AI-powered product experience, Machine learning platform experience, Modern cloud infrastructure knowledge, Architecture partnership, Operations partnership, Platform investment strategy, Complex initiative management, Multi-stakeholder coordination
Preferred skills
None stated
Technologies
None explicitly listed beyond general categories
Responsibilities
Define and track metrics for customer impact, platform performance, operational health, and business outcomes. Partner with engineering teams to prioritize investments that improve reliability, scalability, efficiency, and customer experience. Lead cross-organizational efforts to resolve complex platform challenges, reduce technical debt, and improve platform fundamentals. Use data to influence technical priorities and communicate decisions, tradeoffs, risks, and outcomes to engineering and leadership stakeholders.
Seniority
Principal, strategy & mentorship