Data Center Operations Manager
Core
Manage IT allocation and capacity planning at the campus/metro level for data centers, ensuring operationalization of customer capacity and compliance with business policies.
Role type
Senior IC data center operations manager (IT allocation & capacity)
Builds
IT infrastructure capacity plans and operational readiness for data center customers
Domain
Data Center Operations / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT allocation planning, virtual failure analysis, master allocation plan development, root cause analysis (RCA), risk management, vendor management, project leadership, budget management, safety and security compliance, critical environment infrastructure knowledge, electrical diagram interpretation, IT infrastructure modifications
Preferred skills
Mentorship across data centers, cross-discipline collaboration, OKR alignment
Technologies
UPS, PDUs, Generators, AHU/CFM, Cable trays, Fiber Runners, HACs
Responsibilities
Manage IT resource allocation across IT infrastructure; develop master allocation plans; ensure compliance with data center business units and service-level policies; execute tasks or projects by engaging appropriate teams; manage programs associated with the area of responsibility; adhere to budget requirements; follow and adhere to safety and security policies; participate in Root Cause Analysis (RCA) process; raise risks to IT capacity allocation and planning; identify power stranding and contractual inconsistencies; maintain critical environment information in tooling; lead programs and projects through leadership forums; manage assigned projects or programs to meet service delivery objectives; manage relationships with vendors and suppliers; collaborate with Subject Matter Experts (SMEs) across CO+I and engineering groups; provide mentorship across data centers; contribute to a positive team environment; support escalation of issues to appropriate owners
Seniority
Senior, hands-on IC