Business Central Senior Technical Support Engineer
Core
Investigate and resolve complex technical issues for Microsoft Business Central customers while acting as an advisor and building technical readiness communities.
Role type
Senior Technical Support Engineer (Business Central)
Builds
Production support solutions and technical readiness programs for Business Central users
Domain
Enterprise Resource Planning (ERP) / Microsoft Business Central
Deliverable
client delivery
Required skills
Business Central NAV systems expertise, AL programming, database configuration, data migration, system integration, security implementation, module customization
Preferred skills
Industry IT certifications (Comp-TIA, CCNA, ISC2), experience with SAP/Oracle/NetSuite ERPs
Technologies
Microsoft Business Central, AL, SQL, CRM, Payroll systems, HR systems
Responsibilities
Solve complex customer technical issues, lead technical coaching and mentoring, install and configure Business Central, customize forms and workflows, integrate with third-party systems, manage data migration and upgrades, implement security measures and user management
