Sr. Data Center Technician
Core
Hands-on technician responsible for installing, troubleshooting, replacing, and decommissioning IT datacenter hardware and cabling infrastructure in a 24x7x365 mission-critical environment.
Role type
Senior Data Center Technician (IC)
Builds
Production datacenter infrastructure (servers, storage, networking, cabling)
Domain
IT Infrastructure / Data Center Operations
Deliverable
physical/clinical work
Required skills
Hardware installation and decommissioning, Cabling infrastructure management, Network and server equipment diagnostics, Troubleshooting, Ticket management, Quality control and compliance verification, Basic startup and shutdown procedures, Safety observation reporting
Preferred skills
Process improvement and efficiency enhancement, Mentoring less experienced technicians, Cross-functional stakeholder partnership
Technologies
Racks, Hard drives, Switches, Solid-state drives, Flash cards, Network equipment, Storage equipment
Responsibilities
Prepare, stage, set up, and perform basic startups and shutdowns for hardware according to checklists and guides; Perform diagnostics, troubleshooting, and replacement of IT datacenter technology; Process and verify compliance for data-bearing device destruction; Complete assigned tickets efficiently while aligning with KPIs; Provide guidance and escalate complex tickets to internal business partners; Participate in proactive safety observation reporting processes; Execute on-site follow-up actions during incident bridge calls.
Seniority
Senior, hands-on IC
