Data Center Technician
Core
Support IT equipment and resolve technical issues within data center facilities to ensure service quality and operational continuity.
Role type
Junior data center technician (hardware support)
Builds
Data center facilities and IT infrastructure
Domain
Data Center Operations / IT Hardware
Deliverable
client delivery
Required skills
computer hardware knowledge, ticket resolution, safety procedure compliance, security protocol adherence, team collaboration
Preferred skills
CompTIA A+, Server+, Network+ certifications, Basic Structure Cabling (BSC) certification, driving licence
Technologies
IT equipment, server hardware, network components
Responsibilities
Contribute to issue tracking through escalations and seeking guidance, complete assigned tickets efficiently while meeting KPIs and SLAs, participate in daily safety briefings and complete required safety training, comply with security and data management procedures, maintain client focus on work impact, share information and contribute to team meetings
Seniority
Entry-level, hands-on IC
