Americas Delivery Assurance Leader
Core
Lead delivery assurance and people management for consulting and professional services delivery portfolios.
Role type
Senior Delivery Assurance Leader / Practice Management
Builds
Healthier delivery portfolios and faster delivery excellence
Domain
Consulting / Professional Services / Enterprise Transformation
Deliverable
client delivery
Required skills
People management, risk identification, predictive delivery management, quality reviews, telemetry analysis, AI-enabled insights, executive stakeholder management, C-suite engagement, continuous improvement, quality assurance, recovery programs, optimization, intellectual property creation, publication creation, financial management, cost management, revenue forecasting
Preferred skills
Agile practices, Scrum Master methodologies, industry-specific certifications
Technologies
Telemetry tools, AI-enabled insight platforms
Responsibilities
Model leadership culture and values, coach teams on objectives and outcomes, attract and retain talent, partner with regional executives to identify risks, mobilize best practices to improve decision-making, design and execute continuous improvement and optimization programs at regional or global scale, manage complex programs or revenue-driven portfolios
Seniority
Senior, hands-on IC with people management focus