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Senior Program Manager-NPI Device Repair

United States, Washington, Redmond💼 Full-time🗓 2026-07-24 → 2026-09-26

Core

Lead technical efforts for New Product Introduction (NPI) with a focus on repairability and service, guiding the organization through new product launches and defining field repair strategies.

Role type

Senior Program Manager (NPI Device Repair)

Builds

Cross-functional device services launch strategies and field repair enablement

Domain

Consumer electronics / Hardware service

Deliverable

product features

Required skills

NPI program management, risk management, cross-functional coordination, hardware service strategy, COGS budget management, product lifecycle management, team leadership

Preferred skills

Experience in consumer electronics, spare parts management, process technology development

Technologies

N/A

Responsibilities

Lead technical efforts for NPI with a focus on repairability and service; oversee risk management in NPI including launch risk management; guide the organization through new product launches by coordinating development and execution of a comprehensive cross-functional device services launch strategy; work with hardware development teams to define and align field repair strategies and design requirements for repairs and spare parts; oversee Device Services Cost of Goods Sold (COGS) budgets in collaboration with finance and business teams.

Seniority

Senior, hands-on IC

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