Senior Program Manager-NPI Device Repair
Core
Lead technical efforts for New Product Introduction (NPI) with a focus on repairability and service, guiding the organization through new product launches and defining field repair strategies.
Role type
Senior Program Manager (NPI Device Repair)
Builds
Cross-functional device services launch strategies and field repair enablement
Domain
Consumer electronics / Hardware service
Deliverable
product features
Required skills
NPI program management, risk management, cross-functional coordination, hardware service strategy, COGS budget management, product lifecycle management, team leadership
Preferred skills
Experience in consumer electronics, spare parts management, process technology development
Technologies
N/A
Responsibilities
Lead technical efforts for NPI with a focus on repairability and service; oversee risk management in NPI including launch risk management; guide the organization through new product launches by coordinating development and execution of a comprehensive cross-functional device services launch strategy; work with hardware development teams to define and align field repair strategies and design requirements for repairs and spare parts; oversee Device Services Cost of Goods Sold (COGS) budgets in collaboration with finance and business teams.
Seniority
Senior, hands-on IC