Field Service Engineer

## About the role As a successful CO+I CE Field Service Engineer, your success will be measured by: ### Data Center Operations - Ensures compliance with data center business units and service-level policies. - Engages with appropriate teams and resources to execute tasks or projects. - Demonstrates conscientiousness on cost adheres to budget requirements; keeps costs reasonable and contributes to staying within budget. - Follows and adheres to safety and security policies and procedures. - Reports immediately any safety or security issues or concerns. - Participates in Root Cause Analysis (RCA) process as appropriate. ### Service Delivery - Maximize Critical Environment (CE) availability in conjunction with our landlord partners at our leased Datacenters and to ensure optimal operational efficiency ( power , cooling, network and security) - Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our leased Datacenters (MOP/SOP/EOP review, RCAs, FMEAs, change governance, and risk mitigation) - Reduce high-impact and human-error Critical Environment (CE) incidents year over year - Deliver on cost/energy efficiency initiatives - Support delivery of the Datacenter's Emergency Preparedness and Response plans and act as an escalation point for all facilities-related issues within our leased datacenters - Coordinate, plan, schedule, and supervise CE audits and compliance verification as needed - Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring - Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and Landlord partners (including contributing to MBRs, QBRs) - Work with regional and global peers to share and build best practices across the entire datacenter portfolio - Provides mentorship across data centers for specific expertise. - Contributes to a positive team environment by learning and adopting best practices. - Contributes constructively during team meetings and in cross-disciplinary collaborations within the service team. - Supports escalation of issues to appropriate owner. ## Requirements - Bachelor's degree in Mechanical Engineering , Electrical Engineer or a related technical field with at least 5 years of industry experience in a Datacenter or other critical environment facility; OR 3+ years of relevant industry experience with completed related college coursework. - 5+ years' experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) - These requirements include, but are not limited to the following specialized security screenings: