AI Workforce CSA Manager
Core
Develop AI leaders, build psychological safety, and act as a trusted advisor for executive-level customers on AI and Copilot transformation.
Role type
Senior Manager, AI Workforce & Customer Strategy
Builds
Enterprise AI fluency, customer success patterns, and high-performing technical teams
Domain
Cloud & AI (M365 Copilot, Azure AI, Identity, Governance)
Deliverable
client delivery
Required skills
People leadership, customer-facing team management, business growth (pipeline/forecasting), executive relationship management, cloud/infrastructure architecture, change management
Preferred skills
M365/Copilot Fundamentals, Azure Fundamentals, Cloud Security, PROSCI/Change Management
Technologies
M365 Copilot, Power Platform, Copilot Studio, Azure AI Foundry
Responsibilities
Develop leaders with stretch assignments on emerging AI, establish governance rhythms for customer go-live, sustain enterprise fluency across AI tools, champion IP creation and reuse
Seniority
Senior, hands-on IC with people leadership