Senior Data Center Technician IT Support
Core
Installing, troubleshooting, and maintaining IT datacenter technology including cabling, network, server, and storage equipment while ensuring security compliance.
Role type
Senior Data Center Technician
Builds
IT infrastructure and hardware within datacenter environments
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
hardware diagnostics, cabling infrastructure management, server and storage equipment maintenance, security protocol adherence, ticket resolution, hardware startup/shutdown procedures, DBD destruction verification
Preferred skills
process improvement guidance, coaching less experienced technicians, quality control assessment
Technologies
racks, hard drives, switches, solid-state drives, flash cards, network equipment, storage equipment
Responsibilities
prepare, install, and decommission IT datacenter technology; troubleshoot and replace equipment; coordinate and assign tasks to other technicians; process and verify compliance for data-bearing device destruction; perform quality control activities on work performed by others; escalate security vulnerabilities and compliance issues
Seniority
Senior, hands-on IC