Senior Service Engineer - CTJ - Top Secret
Core
Responds to incidents, troubleshoots issues, and deploys fixes to resolve root causes for hybrid physical and cloud-based services while improving service architecture and design.
Role type
Senior Service Engineer (Infrastructure & Cloud)
Builds
Hybrid (physical and cloud-based) service infrastructure
Domain
Cloud networking, physical networking, automation, Linux systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Incident response and troubleshooting, Infrastructure as Code (IaC), Linux system administration, Scripting (Bash, PowerShell, Python), Automation (Ansible), Hybrid cloud management, Security controls implementation, CI/CD integration, State management, PKI infrastructure
Preferred skills
Design review participation, Incident drill leadership, Best practice sharing, New solution adoption
Technologies
Linux (Debian, Red Hat, Ubuntu, Azure Linux), Ansible, ARM/Bicep, Python, Bash, PowerShell
Responsibilities
Respond to incidents during on-call rotations by identifying impact and deploying fixes; Contribute to improving service architecture through automation and software development; Adjust configurations to improve availability, reliability, and performance; Design and maintain IaC solutions for hybrid cloud and on-premises infrastructure; Author and maintain IaC templates for networking, compute, storage, and security controls; Stay current with evolving technology landscapes in cloud networking and automation.
Seniority
Senior, hands-on IC