Technology Consultant

Customer & Stakeholder Engagement

Acts as a trusted advisor to customers throughout the lifecycle of technology initiatives

Works closely with customer stakeholders to understand business challenges, goals, and requirements

Communicates complex technical concepts in a clear, business-focused manner

Builds strong, long-term relationships through effective collaboration and delivery

Contributes to the design and implementation of technology solutions aligned to customer needs

Supports planning, execution, and delivery of projects across assigned accounts or engagements

Ensures solutions are implemented following best practices and quality standards

Participates in project planning, scope definition, and prioritization of workstreams

Coordinates with cross-functional teams (e.g. engineering, delivery, support, partners) to deliver outcomes

Assists in identifying opportunities to improve efficiency, performance, and value realization

Works collaboratively with internal teams and partner resources to deliver customer outcomes

Shares insights, lessons learned, and recommendations to improve future engagements

Escalates issues appropriately and contributes to continuous improvement initiatives

Requirements

Experience in technology consulting, solution delivery, or a customer-facing technical role

Strong analytical and problem-solving skills

Ability to work across both technical and non-technical stakeholders

Comfortable managing ambiguity in complex project environments

Effective communication, collaboration, and stakeholder management skills