Housing Services Officer
Citizens or permanent residents only
Core
Support delivery of client-centered housing services to individuals and families seeking assistance or residing in public housing.
Role type
Community housing services officer
Builds
Tenancy support and property management services for vulnerable people
Domain
Social services / Public housing
Deliverable
client delivery
Required skills
Needs assessment, tenancy management, policy application, early intervention strategies, stakeholder engagement
Responsibilities
Assess client's needs and provide advice on housing options; Identify and apply early intervention strategies to sustain tenancies; Use persuasive skills in dealing with clients and stakeholders on all housing matters.