Customer Service - Makassar
Core
Provide service to customers visiting the branch, assist with inquiries and concerns, and provide accurate information about Amar Bank's products and services.
Role type
Customer Service Representative
Builds
Customer support and information delivery for Amar Bank
Domain
Banking
Deliverable
client delivery
Required skills
Customer orientation, handling walk-in/inbound/outbound interactions, documenting complaints and requests, supporting team members
Responsibilities
Provide service to customers visiting the branch in accordance with established SOPs, Assist customers and provide appropriate solutions to their inquiries and concerns, Provide accurate information about Amar Bank's products and services, Document and record customer complaints, inquiries, and requests, Support other Customer Service officers when needed