Teamleiter:in Sach Schaden
Core
Leading a team in active property damage claims processing, ensuring customer-oriented, efficient, and high-quality handling while driving AI and automation initiatives.
Role type
Senior team lead (property damage claims)
Builds
Property damage claims processing workflows and AI-driven automation solutions
Domain
Insurance / Property damage / AI & Automation
Deliverable
production ML models
Required skills
Team leadership, claims processing expertise, AI/automation strategy, data analytics, process optimization, change management, stakeholder collaboration
Preferred skills
Digital transformation experience, knowledge of fraud detection, regulatory compliance, advanced data tools
Technologies
AI frameworks, automation tools, data analytics platforms
Responsibilities
Lead and mentor a team in property damage claims, analyze KPIs to drive service and productivity goals, identify and implement AI/automation use cases, translate operational needs into technical requirements for digital solutions, foster a high-performance team culture, manage change processes for new working methods
Seniority
Senior, hands-on IC with leadership responsibilities