Sachbearbeiter/Kundenbetreuer in der Krankenversicherung (m/w/d)
Core
Process new and existing private health insurance applications, conduct risk assessments, and manage contract changes, collections, and cancellations.
Role type
Claims and customer service specialist (private health insurance)
Builds
Private health insurance contracts and administrative documentation
Domain
Insurance / Health
Required skills
Risk assessment, contract administration, collections and cancellation processing, document preparation, regulatory compliance knowledge, medical basics
Preferred skills
Training in insurance and financial assets, vocational qualification as insurance specialist, experience in private health insurance
Technologies
Standard office IT systems
Responsibilities
Review and process new and existing insurance applications, perform risk checks according to guidelines, execute contract modifications, handle billing and cancellations, prepare offers and certificates, provide contract information to clients and intermediaries
Seniority
Mid-level, experienced specialist
