Qualitätsmanagementbeauftragter mit Schwerpunkt Vertrieb oder Revier-/Einsatzleitung (m/w/d)
Core
Managing ISO 9001 quality management systems and DIN 77200 compliance for security services, with a focus on either sales or operational dispatch leadership.
Role type
Quality Management Specialist (Sales or Operations)
Builds
Security service operations and client delivery
Domain
Security services industry
Required skills
ISO 9001 quality management, internal and external auditing, process documentation, client acquisition, sales proposal creation, security service coordination, incident management, office applications, Class B driver's license
Preferred skills
Communication and negotiation skills, organizational skills, stress tolerance
Technologies
ISO 9001, DIN 77200, Office applications
Responsibilities
Maintain and develop ISO 9001 quality management system, conduct internal and external audits, monitor quality processes and KPIs, create and update process descriptions, support existing clients and new customer acquisition, plan and coordinate security services, handle on-site customer service and short-term incidents
Seniority
Mid-level, hands-on specialist
