Tourenbetreuer (m/w/d)
Core
Planning, optimizing, and monitoring local transport routes, including route release, performance analysis, and KPI control.
Role type
Senior route operations specialist (logistics)
Builds
Local transport routes and logistics processes
Domain
Logistics and transportation
Required skills
Route planning, Scan technology, Load securing, Hazardous materials handling, Process compliance, Driver coaching, Incident management, Data analysis, Internal tools proficiency, Shift work flexibility
Preferred skills
Experience with TIS, TTMS, X-Server, Lisa, MS Office, KVP measures, Cost reporting
Technologies
TIS, TTMS, X-Server, Lisa, MS Office
Responsibilities
Plan and optimize local transport routes; Conduct route checks and departure/scan controls; Support team leaders in route and special trip planning; Ensure compliance with handling, safety, and security regulations; Create and verify ZC documents and lists; Coach and onboard drivers; Communicate with drivers and contractors regarding routes and deviations; Manage escalations; Control and document driver attendance and equipment; Process complaints and incident reports; Create shift reports and monitor throughput; Participate in process optimization and cost reduction initiatives; Adhere to hazardous materials and safety requirements.