Operations Service Advisor
Hybrid
Core
Provide in-person credit guidance, generate Special Credit Reports, process consumer complaints, and sell consumer financial products at a TransUnion office.
Role type
Frontline consumer operations advisor
Builds
Special Credit Reports, consumer complaint records, and direct sales of financial products
Domain
Financial services / Credit reporting
Deliverable
product features
Required skills
Credit reporting knowledge, cash handling, daily reconciliation, regulatory compliance (LRSIC), customer service, sales, administrative documentation
Preferred skills
Cross-selling techniques, conflict resolution
Technologies
Microsoft Office (Word, Excel, Outlook), scheduling systems, internal credit inquiry platforms