IT Operations Manager
Core
Lead the design, deployment, maintenance, and 24/7 operation of enterprise data centre and cloud infrastructure services.
Role type
Manager II, Infrastructure Engineering and Provisioning
Builds
Secure, scalable, and resilient platforms enabling 24/7 operations
Domain
Enterprise IT Operations, Cloud Infrastructure, Data Centre
Required skills
Enterprise infrastructure operations leadership, 24/7 service environment management, infrastructure resilience and capacity planning, disaster recovery and business continuity, incident response, security policy implementation, team leadership and development, project planning and delivery, stakeholder and vendor coordination, technical documentation and reporting
Preferred skills
DevOps principles, Infrastructure as Code, automation practices, knowledge of ISO 27001, NIST, PCI DSS, GDPR, or HIPAA frameworks
Technologies
Microsoft Azure, Nutanix, Windows, Linux, storage, virtualisation
Responsibilities
Lead design, deployment, and operation of data centre and Azure infrastructure; Provide IaaS and PaaS capabilities; Embed DevOps and IaC practices; Monitor infrastructure availability and performance; Maintain 99.9% service availability through redundancy and DR planning; Implement security policies and lead incident response; Lead, coach, and develop the infrastructure team; Plan and deliver infrastructure projects within budget; Maintain accurate infrastructure diagrams and operational documentation
Seniority
Manager II, hands-on leadership
