Incident Coordinator
Core
Coordinate large-scale data breach response initiatives, manage incident portfolios, and serve as the primary point of contact for clients and stakeholders to ensure regulatory compliance and operational excellence.
Role type
Senior Incident Coordinator (Cyber Insurance)
Builds
Breach response projects, client communications, and regulatory fulfillment deliverables
Domain
Cyber Insurance / Data Privacy / Incident Response
Deliverable
client delivery
Required skills
Project management, client-facing case management, data analysis and cleaning, secure data transfer, stakeholder communication, regulatory compliance knowledge
Preferred skills
Advanced Excel (PivotTables, VLOOKUP), Bash scripting, AWS S3, Smartsheet, Jira, ShareFile, language translation
Responsibilities
Manage assigned portfolio of cyber incidents and data breach cases; lead client intakes and coordinate proposals, contracts, and project schedules; analyze and clean complex datasets for breach notification; coordinate breach communications and mailings; monitor case progress and resolve complex issues; gather and preserve case evidence; maintain incident records and stakeholder reporting.
Seniority
Mid-Senior, hands-on IC
